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Four Horses (Hk) Limited operates the e-commerce website located at yogawearztwj.com. This Privacy Policy describes how Four Horses (Hk) Limited collects, uses, discloses, and safeguards personal information provided by visitors and customers of yogawearztwj.com. This policy applies to all orders placed for clothing products through yogawearztwj.com and to all communications between you and Four Horses (Hk) Limited. By accessing yogawearztwj.com or submitting an order, you accept the practices described in this Privacy Policy.
We collect personal information that you voluntarily provide when you create an account, place an order, subscribe to our newsletter, or contact our customer service team. This information consists of your full name, email address, shipping address, billing address, telephone number, and account password. We also record your order history, product preferences, sizing selections, and the contents of messages you send to Four Horses (Hk) Limited.
We automatically collect technical information when you browse yogawearztwj.com. This technical information consists of your Internet Protocol address, browser type and version, device type, operating system, referring web page, pages viewed, and the dates and times of your visits. We use this technical information to maintain the functionality of yogawearztwj.com and to detect fraudulent activity.
All payment transactions made on yogawearztwj.com are processed by independent third-party payment gateways. When you submit payment information during checkout, that information is transmitted directly to the payment gateway and is governed by the privacy policy of that gateway. Four Horses (Hk) Limited does not collect, does not store, and does not process full payment card numbers, card expiration dates, or card security codes. We receive only a confirmation of payment status, a transaction identifier, and the last four digits of the payment card for the purpose of order verification and customer support. We do not retain payment card details on our servers or in our databases.
We use the personal information described above to process and fulfill your orders, arrange shipment and delivery, provide order confirmations and shipping notifications, respond to your inquiries, process returns and exchanges, and administer your account. We also use your email address to send marketing communications about new clothing collections and promotional offers when you have opted in to receive them. We use technical information to analyze site performance, improve product presentation, and prevent misuse of yogawearztwj.com.
yogawearztwj.com uses cookies and similar tracking technologies to operate the shopping cart, maintain your login session, and remember your preferences between visits. Cookies are small text files stored on your device by your browser. We use strictly necessary cookies for checkout and account functions, analytical cookies to measure traffic and page performance, and advertising cookies to display relevant clothing recommendations. You may disable cookies through your browser settings. Disabling strictly necessary cookies prevents you from completing a purchase on yogawearztwj.com.
We share personal information with service providers that perform functions on behalf of Four Horses (Hk) Limited. These providers consist of payment gateways, shipping carriers, warehouse operators, email delivery platforms, and information technology support vendors. Each provider receives only the information required to perform its function. We do not sell personal information to third parties. We disclose personal information when required by applicable law, court order, or governmental authority, and when necessary to protect the rights, property, or safety of Four Horses (Hk) Limited, our customers, or the public.
We retain personal information for as long as your account remains active and for the period required to satisfy legal, tax, and accounting obligations. We apply administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, and disclosure. These safeguards include encrypted transmission, restricted employee access, and periodic security reviews.
You may request access to the personal information held about you, request correction of inaccurate information, and request deletion of your account and associated data. You may unsubscribe from marketing communications by selecting the unsubscribe link contained in each marketing email or by contacting Four Horses (Hk) Limited at [email protected]. We respond to verified requests within the period required by applicable law.
yogawearztwj.com is not directed to individuals under the age of sixteen. We do not knowingly collect personal information from individuals under the age of sixteen. If we learn that such information has been collected, we delete it promptly.
Four Horses (Hk) Limited may revise this Privacy Policy to reflect changes in our practices or legal requirements. The revised version is published on yogawearztwj.com and applies to all information collected after publication.
Questions regarding this Privacy Policy may be directed to Four Horses (Hk) Limited at [email protected], by telephone at +852 4712 3291, or by mail at 19/F., NO. 3 LOCKHART ROAD, WANCHAI, HONG KONG.
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